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PRIIL KNOWLEDGE BASE

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FaQ’s

Frequently Asked
Question

Q. Is any technical-support there for me while using this software?

We are here to provide you the technical support for 24 hours and seven days of the week.

Q. How to install Priil software?

The steps below are for installing:
  • 1. Click on the Download Free Trial button on your Priil product page or on the download link on your email which you received while purchasing from the website priil.com.
  • 2. Double-click on the download exe file after the completion of downloading.
  • 3. Click on “yes”. To accept the change in the pc.
  • 4. Select “yes” to accept the changes in pc made by the software.
  • 5. To initiate the setup, click on “next”.
  • 6. After accepting the terms and conditions click on “next”.
  • 7. Locate a location to Priil and tap on “next”.
  • 8. Make additional task & tap on “next”.
  • 9. Finally click on “install” followed by “finish”.
  • 10. A thank you successful installation page will be shown on the screen after the completion of the installation process.

Q. How to uninstall Priil software?

The steps below are for uninstalling:
  • 1. Search for “control panel” in the search bar. Select it.
  • 2. Under the programs heading, select “uninstall a program”.
  • 3. Select Priil & click on uninstall button.
  • 4. To reconfirm Click on yes. And then on “ok” after the completion of uninstallation process.

Q. How to recover your Priil account?

To recover your Priil account, follow the steps below:
  • 1. Go to your account
  • 2. click on forget password
  • 3. The password will be send to your registered email id
  • 4. recover it!

Q. How to get an invoice of my purchase on Priil website?

Everything that you have in your mind especially regarding the invoice or password reset or may be anything else, go to your Priil account and look for your wants there very easily.
  • 1. Go to your account
  • 2. Log in using your id and password
  • 3. And check for your need.

Q. What system requirement I need to install Priil software?

Processor – 1 GHz or higher, RAM – 1 GB or more, Hard disk Space – 450 Mb, Operating system – Windows 7 (x32, x64) (SP1), Windows 8 (x32, x64), Windows 10 (x32, x64), Windows 11 (x32, x64), Screen resolution – 1024 x 768 or higher

Q. Can Priil restore files encrypted by ransomware?

While Priil's primary goal is to prevent ransomware from encrypting files in the first place, it's crucial to have a robust backup strategy for recovery in the event of an attack. Priil can help you identify and remove the ransomware threat, and we recommend using reliable backups to restore any affected files.

Q. How often should I update Priil to protect against ransomware?

Priil is designed to update automatically, ensuring you're always protected against the latest ransomware threats. However, we recommend checking for updates regularly and ensuring your settings allow for automatic updates.

Q. What should I do if I suspect a ransomware attack on my device?

If you suspect your device has been compromised by ransomware, disconnect from the internet immediately to prevent the spread of the infection. Run a full system scan with Priil to identify and remove the ransomware. Contact Priil support for further assistance, and restore any affected files from your backups.

Q. What makes scheduled scans and updates essential for my cybersecurity?

Regularly scheduled scans and updates are crucial because they ensure your firewall is equipped with the latest definitions to detect and block new threats. By automating these processes, Priil Firewall maintains your defense mechanisms at peak efficiency, providing continuous protection against evolving cyber threats without requiring manual intervention.

Q. Does Priil Security products have a free trial version?

Yes, every Priil products have a free trial for 30 days.

Q. Do I need to put my card details to use the free trials?

No, you don't need to.

Q. Do the trial version has the full access?

Yes all the trial version of the Priil software has full access like the paid version.

Q. What system requirement I need to install trial version?

Processor – 1 GHz or higher, RAM – 1 GB or more, Hard disk Space – 450 Mb, Operating system – Windows 7 (x32, x64) (SP1), Windows 8 (x32, x64), Windows 10 (x32, x64), Windows 11 (x32, x64), Screen resolution – 1024 x 768 or higher

Q. To what Windows I can install Priil trial version?

Priil is available on: Windows 11, 10, 8, 8.1, 7 and XP.

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