After you purchase any Priil Software, we send you an activation code in an email. If you don’t have it, then login to your account in priil.com to find it.
If you’d like to use your activated license of Priil on another PC, you need to cancel or reset your activation first. Then, you can install and activate Priil on your new computer. If you face any problem you can always call to our Suppor
If you purchased Priil Software from the Priil Store and now want to cancel your subscription, open the Priil Subscription Manager and log in with the email you used to pay for the subscription. Now, find the subscription you want to cancel and click Cancel Subscription.
We’re really sorry you’re leaving. Please give us a chance to make Priil Software a better application by dropping a message to our Support Team.
If you’ve cancelled your subscription earlier, and now want to get back, you simply need to buy a new license on Priil Store.
If you get messages like “transaction declined” or “invalid payment method” while paying for the subscription on the Priil Store, please check your payment details.
If you still get some error, please contact us.
Usually, it happens if the currency of the subscription fee differs from the currency of your card. In this case, a conversion rate may affect the amount of your payment. Also, some banks additionally charge a currency conversion fee so you should check this scenario too.
If you’re sure that your case has nothing to do with the conversion issue, please contact us.
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